tag:blogger.com,1999:blog-1170116880352300881.post3123328508018432516..comments2023-08-12T08:02:18.118-07:00Comments on La Buena Vida: Bummer, Target.Meredithhttp://www.blogger.com/profile/08257863829848728846noreply@blogger.comBlogger14125tag:blogger.com,1999:blog-1170116880352300881.post-12532049167806497642012-03-12T08:04:24.989-07:002012-03-12T08:04:24.989-07:00The more I read this the angrier I am! I am so sor...The more I read this the angrier I am! I am so sorry Mere. Karma has a way of circling, and someway another store or person will make up for this huge oversight. <3 Thinking of you.Sarhttps://www.blogger.com/profile/06143301661837681057noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-74384928273670500402012-03-11T21:48:01.600-07:002012-03-11T21:48:01.600-07:00Boo to Target! Good for you for not shopping ther...Boo to Target! Good for you for not shopping there afterShaunahttps://www.blogger.com/profile/03594427573751817738noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-66105920686573116562012-03-10T16:57:37.805-08:002012-03-10T16:57:37.805-08:00I would be a complete pain about it, and call them...I would be a complete pain about it, and call them relentlessly until they actually reviewed the tape. And of course, I'd continue to make sure everyone I know has this info! (btw - Twitter seems to get to companies much better than bad blog reviews - if you have one, I'd definitely tweet about it!)Amandahttps://www.blogger.com/profile/09353410589965058499noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-83557905408721125202012-03-09T18:03:24.964-08:002012-03-09T18:03:24.964-08:00Reading this makes me so mad. For one, I've al...Reading this makes me so mad. For one, I've always thought that Target's return policy is horrible. I get that they are probably trying to prevent loss, but they are losing customers too. In my experience I've found their customer service to be hit or miss, depending on the store. Why is it not consistent, all across the board? <br />I find it absolutely appalling that they needed to "review the tape." They are pretty much accusing you of stealing. A good company with fantastic customer service would have taken your word for it and let you have it. I guess I just tend to hold stores to a higher standard since I worked in a department store (similar to Nords) where the customer was always right, 100% of the time.Leslie Ghttps://www.blogger.com/profile/18329990956548966638noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-14152780816364925482012-03-09T15:15:50.498-08:002012-03-09T15:15:50.498-08:00Oh Target....it's a STINKIN' tank top! An...Oh Target....it's a STINKIN' tank top! And the funny thing is, Mere, we think it's an $8 item but to them, it's worth pennies. <br /><br />What makes me so sick is that huge corporations like this don't HAVE to care about one upset customer. I had a really bad experience at a Target once and I decided to email their corporate headquarters. When I got a pre-written response that barely acknowledged what I wrote, I was livid. It really does make me mad.....Andreahttps://www.blogger.com/profile/07204415329892149964noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-74806508013027689392012-03-09T14:15:21.520-08:002012-03-09T14:15:21.520-08:00Wow! That's really terrible! I think it'...Wow! That's really terrible! I think it's great that they didn't hassle you about it on the phone and agreed to replace it. I think that was the right thing for them to do and I think it's terrible not only the tone they took with you, but that they didn't honor their original promise conveyed to you on the phone the day before. That's extremely poor customer service. I'd be pretty angry if I were you! I really hope something comes of it. Maybe corporate will do something about it. I'd be surprised, but I hope so!Stephaniehttps://www.blogger.com/profile/01281152742477496810noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-79500265231340397782012-03-09T13:55:41.215-08:002012-03-09T13:55:41.215-08:00That's so bizarre - I'm sure that they get...That's so bizarre - I'm sure that they get taken on stuff like this, but an $8 tank top, really? I doubt that's going to really hurt Target's bottom line. Hope their video shows you coming back to pay for something you easily could have taken.Emilyhttps://www.blogger.com/profile/04793480432068543767noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-64214940549384314572012-03-09T13:49:53.754-08:002012-03-09T13:49:53.754-08:00total bummer. They need to step up their customer ...total bummer. They need to step up their customer service game, for reals. <br /><br />I've had this happento me several times and i've never had an issue but to actually go through tapes? ridiculous!Amyhttps://www.blogger.com/profile/07098605071085602061noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-86523818526529057692012-03-09T12:20:40.485-08:002012-03-09T12:20:40.485-08:00Hey, lurker here. Just had to comment...
I love Ta...Hey, lurker here. Just had to comment...<br />I love Target merchandise but their customer service can sometimes be awful. One time I went to return an item (that I had bought online) at the store near my house. Despite the fact that I had my online receipt they could not give me a refund because they could not find the item in their computer. The people in the store went to great lengths to help me, but the higher ups that they called for assistance in helping me process the return were no help and didn't even care that they could not provide me with an answer. I was appalled that although I was within the allowed time frame, and I had my receipt, they could not give me a refund. In the end I went on one of the computers in the customer service area and looked up the item number (which wasn't listed on the receipt for some reason) and they were finally able to process my return. The customer service can be really hit or miss. I have a friend who completely boycotts target because of their lousy return policy (she used target for her wedding registry and they wouldn't let her return things she got duplicates of without a receipt).Cheryl the pearlhttps://www.blogger.com/profile/12477623445681440998noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-76462423320553473362012-03-09T11:57:42.428-08:002012-03-09T11:57:42.428-08:00I've never experienced that myself but one of ...I've never experienced that myself but one of targets huge downfalls is their return policy. It's a CHORE to take back anything. And if you don't have a receipt, forget about it. I LOVE target but hate any time I have an issue.Lhttps://www.blogger.com/profile/15042067789188355840noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-8965432830308737192012-03-09T11:56:27.653-08:002012-03-09T11:56:27.653-08:00I've never experienced that myself but one of ...I've never experienced that myself but one of targets huge downfalls is their return policy. It's a CHORE to take back anything. And if you don't have a receipt, forget about it. I LOVE target but hate any time I have an issue.Lhttps://www.blogger.com/profile/15042067789188355840noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-59087395518096784602012-03-09T11:45:18.423-08:002012-03-09T11:45:18.423-08:00That's too bad. I've had that happen a few...That's too bad. I've had that happen a few times and they've always replaced it, no problem. I've even been given someone else's bag by mistake and they told me that if I didn't have the time to bring it back that it was no big deal.karihttps://www.blogger.com/profile/04817590134705086185noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-45460197299737538932012-03-09T11:33:50.107-08:002012-03-09T11:33:50.107-08:00Ugh. That sucks that they basically treated you of...Ugh. That sucks that they basically treated you off the bat (in the store) as a thief over a tank top that cost what? $10? You would think they would give benefit of the doubt and use it as an opportunity to create good feelings/positive customer service buzz.Samanthahttps://www.blogger.com/profile/00796524100843094259noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-79920668907440190442012-03-09T11:09:28.725-08:002012-03-09T11:09:28.725-08:00That sucks! I don't really get why they would...That sucks! I don't really get why they would be that way. Honestly, if someone wants to steal an $8 tank top, they're just going to do it. They aren't going to go to the counter and pretend that they forgot it. And is it really worth angering a loyal customer over? Bad move, Target.Kimberlyhttps://www.blogger.com/profile/09337255899758988289noreply@blogger.com