tag:blogger.com,1999:blog-1170116880352300881.post5178300540993489543..comments2023-08-12T08:02:18.118-07:00Comments on La Buena Vida: Sears is absolutely unbelievable.Meredithhttp://www.blogger.com/profile/08257863829848728846noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-1170116880352300881.post-1122526999870687902012-11-02T16:03:53.265-07:002012-11-02T16:03:53.265-07:00I won't even go into my problem with Sears.. a...I won't even go into my problem with Sears.. although I did spen 3 hrs on the phone,...contradicting emails saying one thing doing another...<br /><br />Long story short, customer service .. wht is that??? I wont shop here anymore... you don't need them..<br /><br />RDGAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-71816937808951202542010-07-04T18:24:07.806-07:002010-07-04T18:24:07.806-07:00I am angered at this situation! Can you report th...I am angered at this situation! Can you report this to the health department? I know that seems weird, but in a similar circumstance, we did so in my town, and it worked. The corporate company got on their act right away!Brittany Annhttps://www.blogger.com/profile/04316417410513395767noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-44097589951380554572010-07-02T12:38:56.827-07:002010-07-02T12:38:56.827-07:00We've had the same customer service with our d...We've had the same customer service with our dishwasher! None of the technicians or csrs care that we're on our 5th service call & when I finally reached a supervisor, I was told I needed to call Frigidaire. But he didn't have the phone number, did I have it somewhere? No, jerk, I bought it from YOU! It's absolutely ridiculous that things go on like this. I have heard though of people who make their complaints known & Sears eventually does something about it.Hilaryhttps://www.blogger.com/profile/13686565812112185860noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-61524872975400958952010-07-02T11:34:50.185-07:002010-07-02T11:34:50.185-07:00Wow, that's awful... My dad ends up doing all...Wow, that's awful... My dad ends up doing all the repairs himself because he can't stand dealing with all the techs and horrible customer service!Jen | Our Life Accountshttps://www.blogger.com/profile/05604469692164988683noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-49014568035433850672010-07-02T09:45:19.390-07:002010-07-02T09:45:19.390-07:00Sadly, this is no surprise to me. My grandmother-...Sadly, this is no surprise to me. My grandmother--in 80's--bought a new washing machine from Sears. When in broke--under warranty--she called a repair man out to fix the machine. I don't remember all the details, since I was only 5 or 6 at the time, but their service was horrible enough that my entire family has boycotted Sears since the early 90's. So sad that 20 years later, nothing has changed.Christina@Lessons of a Newlywedhttp://lessonsofanewlywed.blogspot.comnoreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-23112160057135262242010-07-02T09:41:21.422-07:002010-07-02T09:41:21.422-07:00I ended up asking for the number of the CEO. The h...I ended up asking for the number of the CEO. The head of customer service said they didn't have the nimber. While I was on the phone, I googled Sears Ceo Phone Number and got the number (847-286-2500). I then asked the supervisor if she would like the number to her boss... she said no. I said Yeah, you probably had it all along... I called the number and while I was not able to actually talk to the CEO, I did manage to talk with his support staff and a repair man from their "Blue Ribbon Team" is supposed to be out today (Friday) between 10 & 2. Kris (888-266-4043 Ext 64) the guy I talked to, said he would be calling me later today to verify my problem was taken care of. We will see....Mikehttps://www.blogger.com/profile/18302348795910057727noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-23433594530112371302010-07-01T20:09:40.835-07:002010-07-01T20:09:40.835-07:00I hate when stuff like that happens! I hope that y...I hate when stuff like that happens! I hope that your dad is able to get a better resolution to this..good luck!!Tarahttp://www.lovethisapartment.blogspot.comnoreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-26859284025630425092010-07-01T19:18:12.024-07:002010-07-01T19:18:12.024-07:00I have heard so many of these situations with Sear...I have heard so many of these situations with Sears recently. My friend has this network of Complaints that she uses that she claims actually gets you some response. Did he try going into the store and talking to the manager and making the manager make the call? Dang now I am all worked up. Something like this happened to me with ATT and a rebate and they told me the supervisors don't have time to talk to me.Adiehttps://www.blogger.com/profile/10729622144454726783noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-31774538261580361492010-07-01T15:41:25.418-07:002010-07-01T15:41:25.418-07:00That happened to my friend Paula (From C to C on m...That happened to my friend Paula (From C to C on my bloglist) with Sears and her lawnmower...FRUSTRATING!!!gvhttps://www.blogger.com/profile/17702089938287377034noreply@blogger.comtag:blogger.com,1999:blog-1170116880352300881.post-39369504658992876772010-07-01T14:09:01.338-07:002010-07-01T14:09:01.338-07:00We had to have a tech come out for our 1 year old ...We had to have a tech come out for our 1 year old stove. The service on the phone was horrible. I'm convinced they were trained to give me the run around just to tick me off.Anonymousnoreply@blogger.com